Domestic Shipping
International Shipping
Order Confirmation
Sales Tax
Returns and Exchanges
Fitting Shipping Option
Security and Privacy
Out of Stock Items
Color Accuracy
Changes to Orders
Customer Service

 

DOMESTIC SHIPPING
Orders will be processed within 48 hours Monday through Friday (excluding holidays). Delivery typically occurs within two to three weeks. Email us with any questions at orders@campbellandkate.com.

 

INTERNATIONAL SHIPPING
Orders will be processed within 48 hours Monday through Friday (excluding US holidays).  Delivery typically occurs within six weeks, depending on distance and custom regulations at destination. Email us with any questions at orders@campbellandkate.com.
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ORDER CONFIRMATION
You will receive a confirmation email once your order has been processed.
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SALES TAX
Applicable sales tax will be charged for orders shipped to locations within New York State.
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RETURNS & EXCHANGES
We hope you love your shirt, but If for any reason you are not satisfied, we accept returns up to 30 days from the date of your purchase for a refund. Returns must be unworn, unwashed, and in original condition. Shirts in colors other than white and French blue, as well as shirts that have been customized, are not eligible for return.

For convenient return shipping, please email us for a USPS Priority shipping label. If you decide to use another shipping method, we recommend using one with tracking and insurance.

To exchange an order, simply return your original shirt and place a new order online. By placing a new order immediately, your new shirt will arrive much faster.


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FITTING OPTION

N/A
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SECURITY & PRIVACY
Your personal information will not be stored in our system or sold or rented to third parties.  While placing your order, you are using Secure Sockets Layer (SSL) Technology. SSL encrypts all of the personal information you provide during the order process. This allows each Campbell & Kate customer peace of mind as her information travels over the internet.

If you have questions or would like to place your order over the phone, please call us at 262-237-8348 or email us at orders@campbellandkate.com with your contact information and we will call you to take your order.
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COLOR ACCURACY
We carefully select photographs to represent the colors of our garments as accurately as possible.  However some variation may occur due to differences in computer monitor configurations. If you have any questions regarding colors or fabric textures, please contact us at orders@campbellandkate.com.
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CHANGES TO ORDERS
Your order is processed as quickly as possible.  However, should you need to change an order, we will do our best to accommodate you. Please call us at 262-237-8348 or email us at orders@campbellandkate.com.
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CUSTOMER SERVICE
Please contact customer service with any inquiries.


By telephone: 

262-237-8348


By email: 

service@campbellandkate.com


By mail:


47-01 Greenpoint Avenue, Suite 214
Sunnyside, NY 11104
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